Grave Maintenance & Flower Delivery
Melbourne, VictoriaQuiet aftercare for families who cannot visit regularly.
About Us
We provide respectful grave maintenance and flower delivery across Melbourne cemeteries.Our service is designed for families who want a loved one’s resting place cared for with dignity, particularly when distance, time, or mobility make regular visits difficult.We work calmly, discreetly, and in accordance with cemetery guidelines.
Services
• Grave Maintenance & Upkeep
Tidy care of the grave area, including weeding, debris removal, and general upkeep to maintain a neat, respectful appearance.• Flower Delivery to Graves
Fresh flowers delivered and placed at the grave for anniversaries, birthdays, memorial dates, or other meaningful occasions.• Bundled Care Visits
Grave maintenance and flower delivery completed together in a single, unhurried visit.• Photo Confirmation
Photos provided on request, often valued by interstate or overseas families.
Who This Service Is For
Our services are often used by:
• Families living interstate or overseas
• Elderly partners or relatives
• People with limited mobility
• Executors arranging care on behalf of familiesIf you are unsure whether this service is right for your situation, you are welcome to ask.
How It Works
1. Get in touch with the cemetery and service details2. We confirm the service, timing, and cost3. Care is carried out quietly and respectfullyPayment confirms the booking and allows visits to be planned carefully.
Our Approach
Every grave represents a life and a story.We take our time, work gently, and treat each resting place with respect. Our role is not to rush or intrude, but to provide continuity of care when families cannot be present themselves.Gravestone cleaning services will be introduced in the future as the business grows.
Contact Us
To arrange grave maintenance, flower delivery, or to ask a question, please get in touch.📧 [email protected]
📞 0414 963 639
📍 Melbourne, Victoria
Please submit details below and we will be in touch
Stone & Stem Memorial
Grave Maintenance & Flower Delivery
Melbourne, Victoria
ABN: 33290723640
Privacy Policy
Stone & Stem Memorial
Last updated: 29/01/2026Stone & Stem Memorial is committed to protecting your privacy and handling personal information with care and respect. This policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).1. Personal Information We Collect
We may collect personal information including:
• Your name
• Email address
• Phone number
• Cemetery and service details
• Payment and invoicing information
• Any information you voluntarily provide when contacting us
We only collect information that is reasonably necessary to provide our services.2. How We Collect Personal Information
Personal information is collected when you:
• Contact us by email or phone
• Submit an enquiry through our website
• Request a service or quote
• Make a payment or receive an invoice
We do not collect sensitive information unless it is required and provided voluntarily.3. How We Use Personal Information
We use personal information to:
• Respond to enquiries
• Provide grave maintenance and flower delivery services
• Arrange scheduling and access details
• Issue invoices and receive payment
• Communicate about services requested
We do not use your information for marketing without your consent.4. Disclosure of Personal Information
We do not sell or rent personal information.
Your information may be disclosed only where necessary to:
• Process payments
• Comply with legal or regulatory requirements
We take reasonable steps to ensure any third parties handle information securely.5. Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.
Information may be stored electronically using secure systems and password-protected devices. We only retain personal information for as long as necessary to provide services or meet legal obligations.6. Access and Correction
You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We will respond within a reasonable timeframe.7. Website Analytics
Our website may use basic analytics tools to understand site usage. These tools may collect anonymous information such as browser type or pages visited. This data does not identify you personally.8. Changes to This Policy
This privacy policy may be updated from time to time. The most current version will always be available on our website.9. Contact Us
If you have any questions about this policy or how your personal information is handled, please contact:
Stone & Stem Memorial
Email: [email protected]
Melbourne, Victoria, Australia